What’s in the PARts Help Desk Toolbox?

CREATE SUPPORT REQUESTS WITHIN YOUR ORGANISATION

• • If you encounter an issue, need data adjustments, or have any enquiries about PARts Console, B2 or Information Services, you can let us know by creating a support request on the PARts Help Desk.

Build strong Supplier – Seller Relationships and improve turn around on data adjustments:

• • Using the PARts Help Desk, you can now provide data feedback directly to PARts Data Suppliers, streamlining the communication process.
  • Simply create a ‘Data Supplier Feedback’ Request, pick a Supplier, and let them know about your feedback.

Access our Comprehensive Knowledge Base:

• • The PARts Help Desk Knowledge Base provides access to vast resources for guides and tutorials on a range of processes and features within the PARts ecosystem.
  • For any questions regarding PARts Console, B2 or Information Services, the Knowledge Base should be the first and last place you have to visit.

Join the PARts Community

Let us know what you want to see next in PARts:

• The PARts Community is an extension of the PARts Help Desk Portal housing all of your PARts Feature Requests.
  • Help us develop new technology relevant to you by sharing your ideas and improvement suggestions.
  • Vote on trending feature requests on the PARts Community so that the PARts team know which modules to focus on next.

Trouble getting access to the PARts Help Desk?

• • Press the ‘Help’ button on the PARts Console or get in contact with us here.